Last updated: 18 April 2026
Monument Audio Ltd (“Monument”, "Monument Studio", “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or work with us.
1. Who we are
Monument Audio Ltd is the controller responsible for your personal data collected through this website.
Contact details:
Monument Audio Ltd
Email: hello@monument.ltd
Website: monument.ltd
Registered address: 37 Kenilworth Road, London, E35RH, UK
Company number: 13314680
If you have any questions about this privacy policy or how we use your data, please contact us at hello@monument
2. The personal data we collect
We may collect and process the following personal data:
your name
your email address
your company name
your phone number, if you provide it
the contents of any message or enquiry you send us
technical information such as IP address, browser type, device information, and how you use our website
cookie and analytics data, where applicable
The exact information we collect depends on how you interact with our site. The ICO says privacy notices should clearly explain what personal information is collected and how it is used.
3. How we collect your data
We collect personal data when:
you fill in a contact form on our website
you email us directly
you sign up to receive updates
you browse our website
cookies and analytics tools collect technical usage information
The website was built using Framer. Framer says personal data on their sites may be collected through form submissions, analytics, or other integrations.
4. Why we use your data
We use your personal data to:
respond to enquiries and communicate with you
provide information about our services
assess potential projects and client relationships
operate, improve, and secure our website
understand how visitors use our website
comply with legal and regulatory obligations
send marketing communications, where lawful
5. Our lawful bases
Under UK GDPR, we must have a lawful basis for processing your personal data. The ICO says organisations must decide their lawful bases before using personal data and explain them in the privacy notice.
We rely on the following lawful bases, depending on the situation:
Legitimate interests— to respond to business enquiries, manage our services, improve our website, and operate our business in a proportionate way.
Consent — where you have explicitly agreed, for example if you opt in to marketing emails or accept non-essential cookies. The ICO says consent is generally the appropriate basis where e-privacy rules require consent, including for many cookies and some marketing uses.
Contract — where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
Legal obligation — where we need to keep or disclose data to comply with the law.
6. Marketing
If we send marketing communications, we will do so only where we have a lawful basis. For some electronic marketing, consent may be required under PECR. PECR sits alongside UK GDPR and applies specific rules to electronic marketing and cookies.
You can opt out of marketing communications at any time by contacting us at hello@monument.ltd or by using the unsubscribe option in the message, where available.
7. Cookies and analytics
Our website may use cookies and similar technologies to improve functionality, understand usage, and support analytics.
Some cookies are strictly necessary for the website to function. Others, such as analytics or marketing cookies, may require your consent before they are placed. The ICO says non-essential cookies generally require consent under PECR, and any associated personal data processing must also comply with UK GDPR.
If you use analytics tools or integrations on Framer, those should be disclosed here. Framer notes that site owners are responsible for personal data collected through their sites and integrations.
You can manage cookies through your browser settings and, where implemented, through our cookie banner or preferences tool.
8. Who we share your data with
We may share your personal data with trusted service providers who help us operate our website or business, such as:
website hosting and infrastructure providers
analytics providers
email and communications providers
professional advisers, where necessary
legal or regulatory authorities, where required
We only share personal data where necessary and appropriate.
If we link to third-party websites, their privacy practices are separate from ours. The ICO notes that a privacy notice does not cover how other organisations process personal information on their own websites.
9. International transfers
Some of our service providers may process personal data outside the UK. Where this happens, we will take appropriate steps to ensure your personal data remains protected in line with applicable data protection law.
10. How long we keep your data
We keep personal data only for as long as necessary for the purposes we collected it for, including to satisfy legal, accounting, or reporting requirements. The ICO says if you do not name a precise retention period, you should explain the criteria used to decide how long information is kept.
In general:
enquiry data is kept for as long as needed to respond and follow up appropriately
client and project data is kept for the duration of the relationship and a reasonable period afterwards
technical and analytics data is kept according to the settings of the tools we use
legal or financial records may be retained for longer where required by law
11. Your rights
Under UK data protection law, you may have the right to:
access your personal data
correct inaccurate personal data
request deletion of your personal data
restrict or object to certain processing
withdraw consent where consent is the basis
request portability of your data, where applicable
complain to the ICO
The ICO says privacy notices should explain the rights available to individuals and how they can complain.
To exercise any of these rights, contact us at hello@monument.ltd.
12. How we protect your data
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no internet transmission or storage system can be guaranteed to be completely secure.
13. Complaints
If you have concerns about how we use your personal data, please contact us first at hello@monument.ltd.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection. The ICO says privacy notices should tell people how they can complain if they have concerns about data use.
14. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the revised “Last updated” date.
Last updated: 18 April 2026
Monument Audio Ltd (“Monument”, "Monument Studio", “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or work with us.
1. Who we are
Monument Audio Ltd is the controller responsible for your personal data collected through this website.
Contact details:
Monument Audio Ltd
Email: hello@monument.ltd
Website: monument.ltd
Registered address: 37 Kenilworth Road, London, E35RH, UK
Company number: 13314680
If you have any questions about this privacy policy or how we use your data, please contact us at hello@monument
2. The personal data we collect
We may collect and process the following personal data:
your name
your email address
your company name
your phone number, if you provide it
the contents of any message or enquiry you send us
technical information such as IP address, browser type, device information, and how you use our website
cookie and analytics data, where applicable
The exact information we collect depends on how you interact with our site. The ICO says privacy notices should clearly explain what personal information is collected and how it is used.
3. How we collect your data
We collect personal data when:
you fill in a contact form on our website
you email us directly
you sign up to receive updates
you browse our website
cookies and analytics tools collect technical usage information
The website was built using Framer. Framer says personal data on their sites may be collected through form submissions, analytics, or other integrations.
4. Why we use your data
We use your personal data to:
respond to enquiries and communicate with you
provide information about our services
assess potential projects and client relationships
operate, improve, and secure our website
understand how visitors use our website
comply with legal and regulatory obligations
send marketing communications, where lawful
5. Our lawful bases
Under UK GDPR, we must have a lawful basis for processing your personal data. The ICO says organisations must decide their lawful bases before using personal data and explain them in the privacy notice.
We rely on the following lawful bases, depending on the situation:
Legitimate interests— to respond to business enquiries, manage our services, improve our website, and operate our business in a proportionate way.
Consent — where you have explicitly agreed, for example if you opt in to marketing emails or accept non-essential cookies. The ICO says consent is generally the appropriate basis where e-privacy rules require consent, including for many cookies and some marketing uses.
Contract — where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
Legal obligation — where we need to keep or disclose data to comply with the law.
6. Marketing
If we send marketing communications, we will do so only where we have a lawful basis. For some electronic marketing, consent may be required under PECR. PECR sits alongside UK GDPR and applies specific rules to electronic marketing and cookies.
You can opt out of marketing communications at any time by contacting us at hello@monument.ltd or by using the unsubscribe option in the message, where available.
7. Cookies and analytics
Our website may use cookies and similar technologies to improve functionality, understand usage, and support analytics.
Some cookies are strictly necessary for the website to function. Others, such as analytics or marketing cookies, may require your consent before they are placed. The ICO says non-essential cookies generally require consent under PECR, and any associated personal data processing must also comply with UK GDPR.
If you use analytics tools or integrations on Framer, those should be disclosed here. Framer notes that site owners are responsible for personal data collected through their sites and integrations.
You can manage cookies through your browser settings and, where implemented, through our cookie banner or preferences tool.
8. Who we share your data with
We may share your personal data with trusted service providers who help us operate our website or business, such as:
website hosting and infrastructure providers
analytics providers
email and communications providers
professional advisers, where necessary
legal or regulatory authorities, where required
We only share personal data where necessary and appropriate.
If we link to third-party websites, their privacy practices are separate from ours. The ICO notes that a privacy notice does not cover how other organisations process personal information on their own websites.
9. International transfers
Some of our service providers may process personal data outside the UK. Where this happens, we will take appropriate steps to ensure your personal data remains protected in line with applicable data protection law.
10. How long we keep your data
We keep personal data only for as long as necessary for the purposes we collected it for, including to satisfy legal, accounting, or reporting requirements. The ICO says if you do not name a precise retention period, you should explain the criteria used to decide how long information is kept.
In general:
enquiry data is kept for as long as needed to respond and follow up appropriately
client and project data is kept for the duration of the relationship and a reasonable period afterwards
technical and analytics data is kept according to the settings of the tools we use
legal or financial records may be retained for longer where required by law
11. Your rights
Under UK data protection law, you may have the right to:
access your personal data
correct inaccurate personal data
request deletion of your personal data
restrict or object to certain processing
withdraw consent where consent is the basis
request portability of your data, where applicable
complain to the ICO
The ICO says privacy notices should explain the rights available to individuals and how they can complain.
To exercise any of these rights, contact us at hello@monument.ltd.
12. How we protect your data
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no internet transmission or storage system can be guaranteed to be completely secure.
13. Complaints
If you have concerns about how we use your personal data, please contact us first at hello@monument.ltd.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection. The ICO says privacy notices should tell people how they can complain if they have concerns about data use.
14. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the revised “Last updated” date.
Privacy Policy